Ordering Information

#1 We Accept All Major Credit Cards And Electronic Check Tranfers
#2 You can pay for your order with funds already in your PayPal Account.

Is Your Site Secure For Me To Use My Credit Card ?
Yes. It is safe to use your credit card, our site is equipped with Paypal's Shopping Cart that uses Secure Socket Layer
technology. The personal data you send PayPal (name, address, credit card information, etc.) is encrypted for your protection
during the transmission process and
can only be decoded by PayPal. PayPal currently handles about 1/2 of all the credit card
transactions that are performed online. Web pages that use SSL connection start with https: instead of http:.

What Is Your Shipping & Handling Policy ?
The Village Peddler is located in Burton Michigan and we ship within the United States through the United States Post Office.
All  Foreign Customers see are International Orders section below.  All merchandise orders are promptly processed in 2 to 3
days. Some items will have to be ordered in from our warehouse before they will be shipped out to you. There is a 5 to 7 day
production lead time on platform orders. These items are hand made and the orders are processed in the order they were
received. Please note that all items ordered are not necessarily shipped together and that some items may be Back Ordered
at the time you place your order.

What Is Your International Foreign Countries Shipping Policy?
We Ship World Wide
International Customers there will be additional shipping fee due on your orders, you can order one of two ways, you
can go through and add the items that you are interested in to the shopping cart and pay for the items and a additional invoice
will be sent to you for the additional shipping expenses or you can e-mail us with a list of the items that you are interested in
and your Shipping address, and we can then send you a detailed invoice with the additional shipping fees included.

What Is Your Return Policy ?
Merchandise: All Sales Are Final, We will Exchange merchandise for other merchandise if you are not satisfied with
it or it does not fit your needs and the item is still in it's original sealed package, but the return shipping and
reshipping will be at the customers expense.

All Sales Are Final, Platforms are made when they are ordered, we will Exchange them if you find that
they do not work for you as long as they have not been Used or Damaged, but the return shipping and reshipping will
be at the customers expense.
Custom Made Platforms Are Made To Order And Are Not Refundable or Exchangeable

Damages during shipment are treated as damage claims with the shipping carrier,
they will be replaced or refunded.

Cancelled orders are subject to a 15% re-stocking fee.

What If I Have A Question About A Product ?
How Can I Find Out About The Status Of My Order
Customer Service will answer questions related to products and orders. If you have a question about a product please e-mail
us and we will get back to you as soon as possible, For orders please give us your name and address including billing zip code.
Our Customer Service e-mail address is:

What Is Your Privacy Policy ? How Do you Use My Information ?
The Village Peddler DOES NOT trade, rent, or sell your personal information to anyone.
We will notify you by e-mails from time to time with any Sales Promotions and Clearances that are going on.
But we will never release your information to anybody else.

I've Heard A Lot Of Talk About The Use Of "Cookies"
Can You Explain How Your Site Uses Them ?
"Cookies" are nothing more than small pieces of data that are stored in the memory of your browser on your hard drive.
These "cookies" are used to help identify you when you visit our site. The Shopping Cart uses Cookies to allow you to
place items in your shopping cart, return to continue browsing and come back to check out at a later time. At any time,
you have the option to set your browser to either refuse "cookies" or alert you when a "cookie" is being sent.
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